Users of games published by CosmicTrinityGames can request deletion of their game account and associated data.
How to request account deletion
Send an email to:
help.cosmictrinitygames@gmail.com
Use the subject:
Account Deletion Request
Please include:
- Game name
- Player ID / User ID, if available
- Email address associated with the account, if applicable
- Sign-in method used, such as Google Play Games, Facebook, or another supported login method
We may contact you to verify ownership of the account before processing the deletion request.
What will be deleted
After your account deletion request is verified, we will delete data associated with the applicable game account, which may include:
- Game account/profile
- Player ID and account associations
- Game progress
- Cloud save data
- Game-related account data
Data that may be retained
Certain information may be retained when required for:
- Legal or regulatory obligations
- Fraud prevention
- Security
- Transaction or financial record requirements
Any retained information will be handled according to our Privacy Policy and applicable law.
Deleting your game account does not delete your Google, Facebook, Apple, or other third-party account.
For questions regarding account or data deletion, contact:
help.cosmictrinitygames@gmail.com